+ Is my data on GVO secure?
All data within Governors' Virtual Office (GVO) including user profiles, database and collection metadata, are stored in a dedicated MongoDB 'instance' which resides within MongoDB Atlas, a “database as a service” (DBaaS) offering from the makers of MongoDB. This store is encrypted and located in a UK data centre. The instance of MongoDB Atlas used for GVO is hosted and managed by MongoDB using an Amazon Web Services (AWS) data centre located in the EU (London). All MongoDB Atlas connections are encrypted with TLS, and MongoDB cluster-mates communicate within the data centre via a Virtual Private Cloud (VPC) for additional security.
The production instance of the GVO web application is hosted and managed by Heroku, using a European data centre. For GVO, Heroku only hosts the application; all data and metadata are located in MongoDB Atlas (see above). Heroku uses AWS for additional hosting services and sub-processing. All production and development instances in Heroku are physically separate. The GVO platform is hosted on AWS in an EU data centre (Ireland).
+ Is School Leadership Systems compliant with the GDPR regulations?
We set out below the steps we have taken to ensure that the data in your GVO is appropriately handled and the procedures comply with the General Data Protection Regulation (GDPR) .
How we deliver Governors' Virtual Office
All data within Governors' Virtual Office (GVO) including user profiles, database and collection metadata, are stored in a dedicated MongoDB 'instance' which resides within MongoDB Atlas, a “database as a service” (DBaaS) offering from the makers of MongoDB. This store is encrypted and located in a UK data centre. The instance of MongoDB Atlas used for GVO is hosted and managed by MongoDB using an Amazon Web Services (AWS) data centre located in London. All MongoDB Atlas connections are encrypted with TLS, and MongoDB cluster-mates communicate within the data centre via a Virtual Private Cloud (VPC) for additional security.
The production instance of the GVO web application is hosted and managed by Heroku, using a European data centre. For GVO, Heroku only hosts the application; all data and metadata are located in MongoDB Atlas (see above). Heroku uses AWS for additional hosting services and sub-processing. All production and development instances in Heroku are physically separate. The GVO platform is hosted on AWS in an EU data centre (Ireland).
Security, Privacy, and GDPR
All Amazon Web Service offerings are “GDPR ready” meaning that the service maintains a number of security certifications and permits operations that facilitate data security and privacy. Specific certifications held by AWS include:
ISO 27001 for technical measures
ISO 27017 for cloud security
ISO 27018 for cloud privacy
SOC 1, SOC 2 and SOC 3
PCI DSS Level 1
EU-specific certifications such as BSI’s Common Cloud Computing Controls Catalogue (C5)
Heroku holds a TRUSTe Certification
MongoDB Atlas infrastructure runs on AWS for GVO and, in addition to the AWS certifications, MongoDB also hold a SOC 2 Type 1 report as of May 31st, 2017.
We maintain a watching brief on new security technologies and will adopt the best industry practice when protecting your data.
School Leaderships Systems Ltd is registered under the Data Protection Act with the Information Commissioner's Office. Registration No.223914.
Responsibility for data within GVO
While School Leadership Systems Limited is responsible for the security of personal data whilst it is stored in your GVO, and is responsible for the procedures used by its staff if they are required to handle personal data, you are responsible for the content of your Governors' Virtual Office as described in our standard Terms and conditions which can be inspected here.
The addition and deletion of users is usually controlled by the Clerk to the Governors and changes are instantaneous so that you can keep an up to date list of authorised users. Individual Governors have their own User Name and password.
GDPR requires that there be a contractual agreement that a processor will process data in accordance with the Regulation.
A copy of our Privacy and Cookies Policy is available to view here .